FirstMed Contact. Your complete account follow up resource.
Motivating patients to pay sooner under your company's name.
As patient insurance coverage decreases and a larger portion of a bill is paid by the patient, medical providers must shift to a retail model for their credit and collections processes. Success in the new world of medical self pay collections lies largely in early and consistent contact with a patient.
This is where FirstMed Contact becomes an instrumental part of your revenue cycle.
Not a pre-collect program, FirstMed Contact is designed to intervene before a patient’s account becomes past due and difficult to collect.
15-30 days Statements are sent by provider
71 day First collection phone call made
• We catch past due billing in the early stage when full collection is most likely to occur.
• Letters and phone calls are done under your company name.
• This process is not pre-collect.
• FirstMed Contact has the ability to deal with large volumes of calls in a very short amount of time.
• Your staff resources are free to work on other projects.
• We continue contact with the patient keeping information current.
• The FirstMed Contact process takes less than one month to complete.
• Outsource Receivables is a complete medical billing and medical asset recovery company. We are experts in the medical revenue cycle.
• If necessary, 3rd Party Collections continues through Outsource Receivables 3rd Party Collections.
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